Omnna is committed to the ongoing support that our customers deserve; in the channels that make sense for them. Omnna provides resources to help our customers avoid automated call support systems and instead we offer personal, human expertise and interaction. The Customer Rapid Response and Support Team is available 8-5, Monday through Friday at 1.817.756.1717 ext. 3, or by email at support@omnna.com.
Omnna cloud is hosted by AWS and touts a 99.999% guaranteed uptime, multi-zone hosting and real-time back-ups. Omnna has a dedicated team of professionals to ensure flawless system functionality and support. Ongoing account maintenance not only includes emergency guidance and troubleshooting, but system checkups at the customer’s request to ensure that your business is getting the most out of Omnna’s rich features and capabilities.
